All cancellations must be received in writing. If you need to cancel your Enterprise Connect 2026 registration, you may do so for a full refund, less a $200 service fee, until December 12, 2025. Cancellations received between December 12, 2025, and January 16, 2026, will be refunded 50% of the cost of your pass, less a $200 service fee. No refunds or credits will be issued for cancellations after January 16, 2026, or for no-shows.
If you are unable to attend the event, we recommend that you send a substitute in your place. The aforementioned standard cancellation dates and fees apply to the downgrading of Conference passes to Expo Plus passes and/or On-Demand passes. Please email your cancellation or substitution request to enterpriseconnectregistration@informa.com. There is no cancellation fee for Expo Plus passes.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article